Main Features

• Asset Management/CMDB
• The Configuration Management Database (CMDB) is a virtual database that can be used to retrieve all configuration information, its relationships and history. The CMDB is an important feature of remote support software because it allows your support teams to find information about specific devices to better manage or repair them remotely. With this feature in your remote support software, you now have a central location for all the important data you need to remotely manage and monitor. This gives your support teams more control over your organization's IT infrastructure. Ease My AMC's Configuration Management Database (CMDB) allows you to retrieve and manage configuration items such as server, Desktops, or laptop. With Ease My AMC you have two options to store devices. Either you install an agent or you add a device manually. If you later decide to install an agent on the manually added device, you can detect required and/or available updates.
• Task Automation
• Ease My AMC's Configuration Management Database (CMDB) is an essential part of its robust RMM tools suite. This virtual database allows you to easily retrieve all configuration information, including relationships and history, from a single central location. With this powerful feature, your support teams can quickly find the information they need to manage or repair specific devices remotely. This not only saves time but also gives you greater control over your organization's IT infrastructure. You can retrieve and manage configuration items such as servers, desktops, or laptops using Ease My AMC's CMDB. You have the option to store devices by either installing an agent or adding a device manually. If you later decide to install an agent on a manually added device, you can easily detect required and/or available updates. With Ease My AMC's advanced RMM features, you can streamline your IT operations and ensure that your devices are always up-to-date and running smoothly.
• Scripts
• Scripts are a powerful tool for additional automation and optimization of work tasks. You can run scripts manually for individual devices or schedule them for individual profiles and tasks as part of IT automation. Not only can you create and upload your own scripts, but you can also benefit from the experience of others by using WuInstall's large script library. Ease My AMC is an asset management software that supports a variety of formats such as: • PowerShell (*.ps1) • Batch (*.bat)
  
• Software rollout
• Software rollout is the process of publishing and distributing software products to the corresponding customers. In this process, the software product is distributed to the customers with the help of the Ease My AMC software rollout. To do this, Ease My AMC must first be put into the correct format. This process is called packaging or packaging. This type of software rollout is also called software distribution.
• Reports and Analytics
• Reporting is a crucial aspect of IT management - either for end users, business customers or your own team. With Ease My AMC, you can create detailed reports - exactly the way you need them, with a simple but powerful reporting tool. It is a proactive approach to remote support and management. By incorporating reporting and analytics into IT management, organizations can ensure that their remote processes run smoothly. Powerful IT reports help a company identify common issues and potential weaknesses in its current IT infrastructure. Using this data, businesses can then develop and implement IT strategies to address these issues. These RMM tools can help gain valuable insight into your assets and hardware inventory. This feature also allows support teams to receive detailed reports, alerts and active issues, patch status, and task history.
• Secure remote access
• Remote access to Ease My AMC can be realized with various tools. This is possible with TeamViewer, MSRA or the own Ease My AMC remote access variant. With the user-friendly integrations of Ease My AMC, you can establish a remote connection to any of your computers with just one click. With the different integrations and in combination with Ease My AMC you always get the ideal solution and can easily adapt to the needs of your customers. Ease My AMC supports both guarded and unattended access. With our solutions, you can take control of endpoints remotely, no matter where you are working. You don't have to switch back and forth between different applications when remotely accessing your endpoint users. Whether it's automation, task execution, job creation, etc., anything is possible with the use of Ease My AMC & the selected integration.
• Mobile Phone App
• With the Ease My AMC Mobile Phone app for Android, using your phone, you can do everything giving you 24x7 control and the ability to manage from anywhere at any time